Run your site

Plans

A plan is what you sell. A host pays once and gets a bundle: a number of events, with limits on each event. There are no subscriptions, no renewals, and no failed-payment emails to deal with. This is how event photo services are usually sold.

The plan list

The Plans list with Free trial, Basic, Premium, and Studio, their prices, limits, number sold, and status. — Admin, Plans.

The rule: editing a plan never changes what a host already bought. See below.
Each plan with its price, what the host gets, how many were sold, and whether it is on sale. Edit opens it.
New plan adds another one.

A new site starts with four plans: a Free trial (one event, 1 GB, 50 guests, 7 days) and three paid plans at $49, $99, and $199. Change any of them. The free trial lets a new host try everything before you set up a way to pay. Each host can take a free plan only once.

A plan that someone bought cannot be deleted, because their purchase points at it. Use Turn off instead. It disappears from the plan picker, and hosts who bought it keep what they paid for.

Edit a plan

The plan form with its name, price, limits for each event, feature switches, and visibility. — Admin, Plans, Edit.

What it is called: the name hosts see, the web address part, a one-line description, the price, and the currency.
What the host gets: the limits. See the table below.
Features: video, guestbook, voice notes, the slideshow, a custom hostname, the four from version 2.0 (event sponsors, the photo report PDF, guest donations, and location stamping), and the three from version 3.0 (the video slideshow download, the offline HTML album, and bookings), the one from version 4.0 (the customer access link), and the one from version 5.0 (the ZIP download). Leave some out of cheaper plans. A host on such a plan cannot turn them on.
Where it shows: whether hosts can buy it, whether it is marked as the popular choice (shown first, with a label), and its place in the list.
Save the plan.

The version 2.0 features start on in every plan, so nothing you sell today loses them. Guest donations and location stamping also need their own switch for the whole site, which starts off. A purchase made before you updated to 2.0 includes all four features.

Of the version 3.0 features, the video download and the offline album start on in every plan, and a purchase made before 3.0 includes them. Bookings start off, so you can sell them in a bigger plan, and a purchase made before 3.0 does not include them. Bookings also need their own switch for the whole site. See Bookings. The photo book uses the photo report switch.

The version 4.0 switch, Customer access link, starts on in every plan, and a purchase made before 4.0 includes it.

The version 5.0 switch, ZIP download, starts on in every plan, and a purchase made before 5.0 includes it. Turn it off in a cheaper plan to sell the download in a bigger one. The host then sees Download ZIP with an Upgrade label, which opens the plans.

What each limit means

Limit	Means
Events included	How many events this purchase lets the host create. 0 means no limit: the host's screens then say "No limit" (behind the scenes the purchase holds 9999 events).
Storage per event	The total size of all files in one event, in MB. 5120 is 5 GB. 0 means no limit.
Guests per event	How many separate phones can upload to one event. 0 means no limit.
Days the event stays open	How long each event takes uploads, counted from the event date (or from the day it was created, if it has no date). The host can close it earlier, never later. The purchase itself runs out after this many days too: after that, the host cannot start a new event with it. 0 means it never ends.
Largest file	The largest single file a guest can send, in MB. It can be bigger than your server's own upload limit.
Longest video	In seconds. Checked in the browser and again on your server.

Editing a plan never changes what someone already bought. When a host pays, GuestLens saves a copy of the plan's limits on that purchase. Raise your prices or change your limits whenever you like. Existing customers keep exactly what they paid for. To change one customer's bundle, use Adjust limits on their host page.

Where the limits come from

Four places limit what a guest can upload, and the smallest always wins: the plan the host bought, the event's own settings, your site-wide limits under Settings, and what your server can store.